The business that answers first usually wins the job.
Most enquiries now arrive outside business hours — at night, on weekends, from a phone. If nobody replies, the customer simply messages the next business on the list.
Wake up to a full book,
not a full inbox.
One page shows everything your AI receptionist did overnight: every conversation handled, every lead captured, every appointment booked — your whole pipeline drawn as a funnel — and the ones that genuinely need a human, flagged and waiting at the top.
Real bookings, not maybes. It reads your live calendar and only offers times that are actually free — no double-bookings, ever.
Every lead lands in your CRM. Names, numbers, what they want — captured from the conversation and moved through your pipeline automatically.
It knows when to hand over. Complex jobs, upset customers, anything outside its brief — flagged for you instead of guessed at.
The same enquiry. Two very different endings.
Most customers don't leave a voicemail and wait. They message the next business on the list. Here's the same Saturday-night enquiry — with and without an AI receptionist answering.
Customer messages: "any chance of a cut + balayage this saturday?"
No reply. The shop closed at 5:30.
She messages two other salons from the same search.
One of them answers.
You reply first thing: "Hi! Yes we do :)" — she's already booked elsewhere.
Customer messages: "any chance of a cut + balayage this saturday?"
LexisGrid replies in seconds with two real openings from your live calendar.
She picks 1:15 pm and leaves her name and number.
Booked, confirmed, saved to your CRM. Reminder scheduled.
You open the dashboard to a new booking — done while you slept.
The lights are off. The enquiries aren't.
Between closing time and opening time, your next customer is on their phone deciding who to book. LexisGrid is the difference between them finding an answer and finding your competitor.
It answers with your prices, your hours, your rules.
LexisGrid only speaks from the business profile you give it — services, prices, opening hours, policies, FAQs. It never invents an answer. And you stay in control without calling a developer.
Edit it yourself
Change a price, add a service, update Saturday hours — from a simple settings page. It quotes the new answer immediately.
Test it before customers do
A private test chat lets you ask your own receptionist anything and see exactly how it will answer — before a customer ever does.
Guardrails built in
Tell it what's out of scope and it politely declines — no bluffing, no made-up promises. Anything it can't answer gets handed to you.
Wherever customers ask, it answers.
Your customers don't pick one channel — so neither does your receptionist. Website chat, SMS, Facebook Messenger, Instagram DM and real phone calls all land in the same inbox, the same calendar, the same pipeline.
On the phone it speaks naturally, checks your live calendar mid-call, and books on the spot — then leaves you the transcript and a summary, right next to your text conversations.
Live in days, not months.
No developer, no IT project, no rebuilding your systems. We connect LexisGrid to the calendar and CRM you already use.
We connect it
LexisGrid plugs into your calendar, your CRM and your channels. We handle the setup — you don't touch a line of code.
You teach it your business
Services, prices, hours, the questions you get every day, the things it should never say. About twenty minutes — then test it yourself.
It starts answering
From that moment, every enquiry gets an instant, accurate reply — and you watch the bookings and leads stack up on your dashboard.
If missed calls cost you money, this is for you.
LexisGrid is tuned for the businesses where an unanswered message is a lost job — and where the owner is usually too busy doing the work to answer it.
Salons & beauty
Fills your book while you're mid-colour. Knows your services, durations and prices by heart.
AI receptionist for salons →
Trades & construction
Answers while you're on the tools. Captures the job details, location and timeline — and books the site visit.
AI receptionist for tradies →
Clinics & studios
Handles the booking rush without the hold music. Polite, accurate, and always on message.
AI receptionist for clinics →AI receptionist vs voicemail, chatbots and hiring.
Every business solves after-hours enquiries somehow: voicemail and morning call-backs, a website chatbot, or paying someone to answer. Here's how each one actually stacks up.
| Capability | Voicemail & call-backsthe default |
Generic chatbotscripted buttons |
Hired receptionistor answering service |
LexisGrid |
|---|---|---|---|---|
| Answers instantly, 24/7 | × | ✓ | ~business hours only | ✓ |
| Quotes your real prices & services | × | ~only what's scripted | ~if trained & retained | ✓ |
| Books into your live calendar | × | ×"leave your email" | ✓ | ✓ |
| Saves every lead to your CRM | × | ~form fills at best | ~if they remember | ✓ |
| Handles chat, SMS, socials & phone | ×phone only | ×website only | ~one channel at a time | ✓ |
| Knows when to hand over to you | — | ×dead-ends instead | ✓ | ✓ |
| Typical cost | Lost jobs | Cheap, but converts poorly | $4,000+ / month | $399 / month |
Confident, because it's careful.
No made-up answers. It only speaks from your business profile. If it doesn't know, it says so and offers to have you follow up.
Every conversation logged. Full transcripts and summaries sit in your CRM against the customer's record — nothing happens out of sight.
Your data stays yours. Each business runs completely separately — your prices, customers and conversations are never shared. See our privacy policy.
A human is always in the loop. Anything sensitive or unusual is flagged to you immediately — the AI assists, you stay in charge.
What business owners ask first.
What is an AI receptionist?
How much does an AI receptionist cost in Australia?
Will it make things up or promise something we don't offer?
Which channels does it answer on?
How long does setup take?
Does LexisGrid work with the calendar and CRM we already use?
This space is reserved for real customer quotes.
We'd rather show you nothing than invent a testimonial. As soon as our founding clients have numbers worth quoting, theirs will be the first words here.